Company description::
Raleigh, NC – Tech Resource Group (TRG) and Religent, Inc. have announced a partnership to provide enhanced IT solutions to life sciences customers. The partnership pairs Religent’s communication management solutions with TRG’s help desk, hardware engineering, and asset management services to optimize service to remote sales reps. For example, using Religent’s PC Dashboard which provides extensive visibility into the remote environment, TRG support personnel can swiftly diagnose security compliance issues and proactively respond to hardware issues flagged through PC health diagnostics testing such as a failing laptop or tablet PC. This enhanced level of service and ability to proactively respond, helps maximize the productivity of remote sales teams.
“Over the past several years, the commoditization of systems management software has changed the landscape of how pharmaceutical companies can maintain their remote environments. The deployment of new technology and updated operating systems puts these companies in a position to take remote management to a new plateau and enhance IT support,” says Michael Jongkind, Religent Co-Founder. “Religent is already helping companies leverage standard technologies with advanced solutions and is now partnering with TRG to bring together a comprehensive pharmaceutical support solution that dramatically reduces the overall cost structure to the customer.”
The partnership fits well with TRG’s service model designed to offer life sciences clients a complete performance solution for remote field sales by combining training, IT support, and hardware engineering services. Says TRG CEO, John Wingen, “The TRG and Religent partnership is a natural evolution of our support solutions. Religent offers clients a leading edge solution that can dramatically increase the simplicity of IT management and support to the field. Together with TRG’s training and support services, the partnership offers additional cost savings and performance gains to customers who would like us to integrate with their Religent solutions.”
TRG and Religent are both headquartered in Raleigh, NC.
About TRG:
Founded in 1993, TRG has delivered automation training and support solutions to leaders in Life Sciences, Financial, Technology and other major industries…enlightening the business minds of over 400,000 professionals worldwide. TRG’s complete solution set combines training assessment, custom content design and development, blended instructor-led and e-learning delivery solutions and interactive help desk services. For more information, please visit their website at: www.trginc.com.
About Religent:
Founded in 1999, Religent delivers communication management solutions to the enterprise. Nearly 40,000 pharmaceutical sales professionals use Religent products each day to make secure and efficient connections to the corporate network. Religent’s solution set includes security policy management, asset tracking, PC health, and newly introduced (POD technology) protocol on demand file movement as well as a web reporting system that gives superior visibility into the remote environment. For more information, please visit their website at: www.religent.com.
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